Customer Satisfaction

QUESTION

Create a 1-page UML-based universal data model of the CRM.Provide a 1/2-page analysis or 2-minute audio narration of your model with the UML-based universal data model of the CRM. Use the software of

Create a 1-page UML-based universal data model of the CRM.

Provide a 1/2-page analysis or 2-minute audio narration of your model with the UML-based universal data model of the CRM. Use the software of your choice such as Sound Recorder, or Audacity to create your audio file and save as a MP3 or WAV.

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Include the following in your analysis or narration:

  • Assets
  • Customer Satisfaction
  • Agreements
  • E-mail responses
  • Additional meta-data groups

Use the software of your choice; such as Microsoft® Visio®, Microsoft® PowerPoint®, or LucidChart, to save your model as a PDF for submission.